Welcome to F & F Industrial Equipment Corp.



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As a family-owned and operated business, we pride ourselves on providing the highest possible level of personalized customer service.  

If you need assistance at any time please don't hesitate to contact us directly at 1-800-724-ASAP.

Our representatives are always here to help you find the products you need to keep your business or agency running smoothly!

 



Additional Terms & Conditions


Shipping & Delivery

Expedited Shipping Options

We understand how important it is that critical material arrive at your facility exactly when you need it, and for the past 33 years F & F has specialized in ensuring expedited shipments are given the full and undivided attention they deserve For this reason, we ask that you please call 1-800-724-ASAP to place an expedited order.  Our customer account specialists have extensive experience meeting customer rush order needs.  Through our expansive relationships with special courier services, as well as UPS and FedEx Next Day and Critical shipping services, we can make certain that your material arrives when and where you need it.

Please Note: All shipping rates calculated on this website are for standard shipping only.  Please call 1-800-724-ASAP to check availablity and receive a freight quote for all expedited shipments.

Shipping on Your Freight Collect Account

If you would like to use your own freight collect account please contact our customer service department at 1-800-724-ASAP.  One of our account specialists will be happy to assist you in setting up your collect freight account information.

NYS Contact Shipping

All NYS Contact eligiable purchases receive free shipping on orders totalling over $50.00.  Upon receiving your order our sales team will apply a shipping credit to your total if all NYS Contract shipping criteria is adequately met.

Important Exceptions to Standard Shipping Charges

All shipping rates are based on published UPS rates and do not reflect any overize, hazardous, LTL, or FTL price increases. If any of these charges apply to your order an F & F representative will contact you for approval before your order is processed.


Privacy & Security

This privacy policy sets out how F & F Industrial Equipment Corp. uses and protects any information provided to F & F Industrial Equipment Corp. during the use of this website.

F & F Industrial Equipment Corp. is committed to ensuring that all user privacy is protected. Any information that F & F Industrial Equipment Corp. collects on this website will only be used in accordance with this privacy statement.

F & F Industrial Equipment Corp. may change this policy from time to time by updating this page.

What we collect

F & F Industrial Equipment Corp. collects contact information in order to ensure accurate order fulfillment. This information includes but is not limited to name and job title, contact information including email address, demographic information, and any other information relevant to customer surveys and/or offers.

What we do with the information we gather

The information F & F Industrial Equipment Corp collects is required to understand your needs and provide you with a better service. Information is used for internal record keeping, accurate order fulfillment, product and catalog improvement, and promotional emails about new products, special orders, etc.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. Links to other websites are provided for the convenience of users. We are unable to provide any warranty regarding the accuracy or completeness of the content of such sites, or the reliability, quality or effectiveness of any products provided through external websites. A link to an external site does not imply an endorsement of the views, information or products provided or held by such websites.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect.

Contact Information

F & F Industrial Equipment Corp.
195 Tower Dr. Middletown, NY 10941
P: 845-692-5877
email: 
customerservice@ffie.com


Returns & Replacements
All returns and replacements must be pre-approved by an F & F Industrial customer service representative before being processed.  Customers who would like to initiate a product return or replacement should contact F & F Industrial at 1-800-724-ASAP in order to receive approval and instructions on how the return will be processed.  It is important to note that some returns and replacements may be subject to restocking fees as per the manufacturers' individual policies.  

Ordering
Orders may be placed via website, phone (1-800-724-ASAP), or fax (845) 692-4141.  All orders are processed within 48 hours of being received.  Please feel free to call or email us at customerservice@ffie.com if you have any questions.

 


Payment, Pricing & Promotions
Pricing

Prices listed on this website are subject to change or correction without notice and do not include freight, handling fees, taxes, and/or duties. Customers should contact F & F Industrial Equipment Corp. at 1-800-724-2727 for any questions regarding current pricing. F & F Industrial reserves the right to accept or reject any order at its own discretion.

Sales Tax

Customers are responsible for payment of all applicable state and local taxes, or for providing a valid sales tax exemption certificate. For tax exempt orders customers should contact F & F Industrial Equipment Corp. at 1-800-724-2727 for instructions as to how to submit a sales tax exemption certificate for approval.

Payment & Credit Terms

F & F Industrial Equipment Corp. accepts cash, checks, money orders, Visa, MasterCard, and American Express. Payment terms for customers with an approved credit account are issued at F & F Industrial’s discretion and may be reduced or revoked by F & F Industrial at any time, for any reason. For more information regarding F & F credit terms please contract customer service at 1-800-724-2727.

Customer agrees to assume responsibility for, and customer hereby unconditionally guarantees payment of, as provided herein, all purchases made by customer, its subsidiaries and affiliates. Each of customer subsidiaries and affiliates purchasing from F & F Industrial will be jointly and severally liable for purchases with customer, and customer is also acting as agent for such subsidiaries and affiliates.

Catalog/Website Product Information

F & F Industrial Equipment Corp. reserves the right to update publishing errors in its catalogs or any of its websites.  Product depictions in the catalog or websites are for illustrative purposes only.  F & F reserves the right to cancel any order based on product, image, pricing, typographical or other errors. 

Warranties and Liability

While every effort is made to ensure that the content of this website is accurate, the website is provided “as is” and F & F Industrial Equipment Corp. makes no representations or warranties in relation to the accuracy or completeness of the information found on it. While the content of this site is provided in good faith, we do not warrant that the information will be kept up to date, be true and not misleading, or that this site will always (or ever) be available for use.

We do not warrant that the servers that make this website available will be error, virus or bug free and you accept that it is your responsibility to make adequate provision for protection against such threats. We recommend scanning any files before downloading.

Nothing on this website should be taken to constitute professional advice or a formal recommendation and we exclude all representations and warranties relating to the content and use of this site.

In no event will F & F Industrial Equipment Corp. be liable for any incidental, indirect, consequential or special damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of profit, loss of contracts, goodwill, data, information, income, anticipated savings or business relationships, whether or not advised of the possibility of such damage, arising out of or in connection with the use of this website or any linked websites.

Links to Other websites and Products

Links to other websites are provided for the convenience of users. We are unable to provide any warranty regarding the accuracy or completeness of the content of such sites, or the reliability, quality or effectiveness of any products provided through external websites. A link to an external site does not imply an endorsement of the views, information or products provided or held by such websites.

Viewing Orders
Registered users may view any open or previous orders by clicking on the My Account link at the top of each page.  All customers, regardless of whether or not they are registered on this website, can also obtain current and/or previous order history by contacting customer service at 1-800-724-ASAP.

Updating Account Information
Registered users may update their accountinformation by clicking on the My Account link at the top of each page.  All customers, regardless of whether or not they are registered on this website, can also update their account information verbally by contacting customer service at 1-800-724-ASAP.